And it has done so with a focus on the central theme of this latest edition: the adaptability of talent in the tourism sector to artificial intelligence.
At the traditional roundtable discussion between experts and emerging talents in the sector, the cluster’s vice president for the field expressed his conviction that “sooner or later, regulation of human oversight of AI will arrive, spearheaded by the International Organization for Standardization (ISO).” This was precisely one of the central issues of the debate, in which Carlos Juiz , Professor of Computer Architecture and Technology, also emphasized that he does not believe artificial intelligence will replace people. “Although it does apply to professions. And precisely for that reason , university professors are one of the examples of how we need to evolve towards the figure of the mentor rather than the teacher .” .
The guests at the debate exchanged views on the type of training that current workers need to adapt to new tools, the ethical risks of using AI in customer service and handling personal data, and the psychological barriers that can hinder adaptability to this technology: Bartolomé Deyá (UIB), José Marcial Rodríguez (Consell Insular de Mallorca), Patricia Roselló (Roibos), Carlos Juiz (Turistec), Vanesa Cursach (Grupo Garden), Eleonora Dimitrova (Travel Compositor), Irene Oliver (Jumboline), Lluís Barceló (FRAM) and Manuel Molina (Hosteltur), who was the moderator.
New Age Talent is an event organized by our partners at DirectBeds , led by Mireia Faugier, to showcase the potential of students and young professionals in the tourism industry. This year’s edition featured the innovative AI component in a sector that is embracing the challenge of its implementation at a cutting-edge and innovative pace.
Cristina Torres Communication and press cristina@turistec.kimaiwi.com
